“My first time experience with this company for my spring maintenance was exemplary. The technician was sharp, respectful, tidy and clean-up after. My second experience was the total opposite. They came last 10/25 for the fall maintenance and heater tank flush. His hose was too short to reach my closest drain and he said he’ll use his bucket for it. After he finishes and showed me the job, i was agast to see a wet puddle under my furnace pump. He said he plugged his hose to it to drain the water tank. The puddle of water and pile of wet and dirty paper towels were still on it. He used my paper towels that was on my tanle without asking me. And he was firm that he was done. Pointlless to argue ag this point. Definitely disappointed to his attitude and sloppy work. Not sure if ill hire them again.”
– Rod H.