Archives: Reviews

“Amazing service as always Richard was an outstanding technician. Every interaction with Sharon‘s people is like speaking with friends. This company is so personable, professional, and always reasonably priced.”

– Becky C.

“Clean, polite, on time and good price. What more can u ask for. This place has been to my house 4 or 5 times for different jobs. Always the same great service.”

– william H.

“Very professional crew. (Chris – Abe) Installation done in a timely manner, explained everything to me, clean up was spot on. Would highly recommend.”

– Carole F.

“We have used Sharon’s over the years for various reasons at both our business and home. We woke one morning and found our Air Conditioning had quit and with the age it was and the furnace I decided to replace both! But our Service Tech did explain first what could be done to try and make the air conditioner work a little longer which I thought was very kind instead of just trying to sell all new equipment. With that being said from the first time we have ever called them to the installer’s left our home after the installation of our new air & heating system we have been above and beyond happy with the Company and Employees!! Thank you for keeping your business a customer oriented business and having employees that care about the customer and their homes.
Keith & Diane Dahlka
9/3/24″

– Diane D.

“We initially had Sharon's install our furnace and AC systems in 2019. Over the years they have always been prompt in scheduling our services and to answer any questions we may have no matter how insignificant. Todays service meet every expectation we have come to anticipate – Our service tech Brandon was on-time, polite and professional. He explained all aspects of the service and kept me informed during the process. Thank you for your on-going commitment for excellence in service.”

– Glenda B.

“Durron was great!! He was on time, polite, professional, knew exactly what to do and exceeded all my expectations!! I would definitely refer Sharon’s to anyone and have them ask for Durron—-his knowledge and work ethic, along with his honesty made this a great experience.
Thank you Durron! And thank you Sharon’s.”

– Craig B.

“After another estimate I’m so glad I went with Sharon’s, everyone I dealt with was very professional and answered all my questions when they installed my furnace and air conditioner.
I give you all 10 stars, thank you!!!”

– Joyce S.

“Very satisfied! Sent msg’s he would be arriving. Helped with furnace, and looked at issues with gas hook up for dryer, and duct work. Took photos of issues and will send quotes. Also sent quote for new air conditioner,
He replaced the air conditioner condenser after bringing part in and explaining issue, cost, and what else he would do if it didn’t work.
Air is working great!!
Thanks Durron!! This man needs his own cards as he didn’t have any to hand out. He was polite, thorough, and did a great job getting the air working and helping with, and explaining, all issues!
Will definitely call Sharon’s again!!”

– Craig B.

“Very honest, reliable, and fair priced company. Richard is an exceptional tech. Knowledgeable and efficient. Great customer service.”

– Sharon M.

“Excellent service from Sharon's to bring my gas dryer up to code. The copper line was replaced. Zach B and his colleague were professional, called when they were on their way and showed me the work at the end.”

– A H.

“The tech came out and not only got my AC unit running quickly but took a few extra mins to educate me on some of the details about how it works. We will be using them for all our future AC and furnace needs.”

– Jarod P.

“Great service and quickly, efficiently handled. Richard was very pleasant and patient with all of my questions. I have used Sharon’s Heating & Cooling for years and have never been disappointed.”

– SuzyQ S.

“Great service and quickly, efficiently handled. Richard was very pleasant and patient with all of my questions. I have used Sharon’s Heating & Cooling for years and have never been disappointed.”

– SuzyQ 🌹 S.

“I had a great experience. They guys that came out to put it in worked hard and had my air and furnace in in a day and half. Got my air working first for me cause it was hot out. They worked very hard. Would recommend to my family”

– Lisa L.

“Replaced my furnace was very happy with the workers they were very professional and friendly and did a great job. Would recommend them to anyone”

– Kathryn C.

“Young man was friendly and let me know what he was doing when I asked. It was well beyond it's time for maintenance which was on the 2 do list for some time. You have a fine employee and his work area was left as he found it. Also you were able to schedule an appointment day after I called. Thank you. See you in the fall”

– Kevin A.

“Your whole team are great!
The 2 installers were very polite and explained what was going to happen. Their team work was outstanding and everything neat and clean when they were done.”

– Chuck D.

“They are so wonderful to work with. I would recommend them to everyone! Everyone is very professional and pleasant. They do a great job. I have never had a problem with them at all.”

– Michele M.

“They are so wonderful to work with. I would recommend them to everyone! Everyone is very professional and pleasant. They do a great job. I have never had a problem with them at all.”

– Michele M.

“As a long time customer between me having complete heating and cooling systems installed in my investment properties as well as my two sons using Sharon's to have there units installed. The service was great , the service tech Durron was very professional as well as polite. With regards to price although not crazy about it I opted for the after hour service for a premium rate event though it was the same day but it was 4:00 pm. My issue with Sharon's is the mark up they charged on the part. They replaced the contactor on the ac unit and charged 202.00 for the part. You can purchase the same exact part locally or online anywhere from 10.00 to 20.00 that just don't sound ethical as far as I'm concerned. You tell me ?”

– Daniel D.

“My repair technician’s name is Rich & quite honestly, not only was he very friendly & helpful & knowledgeable, he was also very professional. That is a difficult thing to come by these days . You guys @ Sharon’s will continue to have my business going forward because of techs like rich,. Thanks again for coming out so fast .

Sincerely
James F Parker.”

– James P.

“I was extremely pleased with my service. Brandon B. was very friendly, knowledgeable, and transparent on the repairs I needed. He explained everything so thoroughly and fixed my air conditioning quickly. I highly recommend Sharon Heating & Cooling! They are very fair and do great clean work. I also signed up for the membership maintenance package and already recommended them to my family and friends. Thank you for being a reliable, trusted, local company.”

– Jackie K.

“I was extremely pleased with my service. Brandon B. was very friendly, knowledgeable, and transparent on the repairs I needed. He explained everything so thoroughly and fixed my air conditioning quickly. I highly recommend Sharon Heating & Cooling! They are very fair and do great clean work. I also signed up for the membership maintenance package and already recommended them to my family and friends. Thank you for being a reliable, trusted, local company.”

– Jackie K.

“I am so impressed with the professionalism of this company. Everyone is so kind. Honesty is at the for front with their transactions. So glad to be a custumer.”

– marney k.

“Scott is an awesome guy to work with very knowledgeable very friendly. I always recommend Sharon’s heating and cooling to everyone. Thank you.”

– Mike S.

“I had air conditioning unit and new furnace installed. I left a review already on how great this company is but want to add that the technician or installer Amir and his coworker were excellent as well . Very knowledgeable, respectful, informative. This company is top notch.”

– Billie K.

“Had furnace and central air installed. The 2 technicians Kevin and Danny that did the install did an excellent job. We were very satisfied with the job done. We would definitely recommend Sharon's Heating and Air conditioning.”

– Eric S.

“Sharon's HVAC Tech Isaac H analyzed my AC system and found I had a bad control board. He stated I could get a new replacement board and install it myself if I was skilled with HVAC systems. I did replace the board and my AC is working great no issues. Thanks to a great Tech Isaac and the staff at Sharon's again, they saved me additional cost and provided great advise repairing my HVAC.

I recommend Sharon's for all your HVAC products and services.
Ken R.”

– Ken R.

“Very pleased today with technician Richard. Very polite, knowledgeable and skilled. I appreciate him taking the time to educate and explain things to me and give helpful tips to keep my unit running well. I did not feel rushed. I appreciate his honesty and integrity. He suggested replacing the capacitor. I had it replaced today for peace of mind as we are entering the warmer weather in Michigan. I feel really good about having the preventive maintenance done on my air conditioner and the part replaced. Richard did a very thorough job with what needed to be done on the inside of the home and the outside. I continue to be very impressed with Sharon's Heating and Air Conditioning all around. Thank you so much for what your whole team does. Top notch business that I highly recommend to friends and family. I also appreciate the different preventive maintenance memberships offered because it translates to savings and peace of Mind keeping up with my HVAC system and hot water tank. . I first learned about Sharon's over a year ago through the Inside Outside Guys. I am so happy I did because I know I am in good hands and have peace of mind. Keep up the good work. THANK YOU!!!”

– Linda S.

“Isaac came to do a furnace inspection. He was very kind, friendly, polite and thorough. I have used Sharon's for the past 4 years. They have never steered me wrong.”

– Tina C.

“Durron Guess came out to service our gas furnace. He was very professional and solved our problem. Everyone at the company was very helpful and courteous! Very pleased and we will use this company for all our furnace and AC needs in the future.”

– Owen and Ann H.

“We would highly recommend Sharon’s Furnace and Air conditioning. Everyone we dealt with throughout the process were very professional and knowledgeable. Diane gave us a detailed and fair quote. Chris and Charles came promptly to begin work Chris made sure to demonstrate how the system worked. They left the work site just as it was when they started the job. Thank you for a job well done!”

– Richard G.

“Sharon's Heating has serviced my home for 30 years. They are always swift in response time and get the job done rapidly. Everyone has always been pleasant, and the technicians neat. I highly recommend them.”

– Betty L.

“Sharon's heating and cooling is absolutely the best and thank you for the excellent job that TJ and Shawn did at our house and would definitely recommend you to anyone who has heating and cooling needs, again thank you for a job well done.”

– John J.

“Very kind and professional. Gave great recommendations. Educated me on my products and I purchased a furnace, duct work, and central air. Great company”

– Danyelle W.

“Very kind and professional. Gave great recommendations. Educated me on my products and I purchased a furnace, duct work, and central air. Great company”

– Danyelle W.

“Made an after hours call for no heat! Found out pilot light needed to be relit after DTE moved gas meter two days earlier and never checked to make sure the furnace was working.”

– Carl Q.

“Really happy with the service I had. Everything was completed and explained to me so I know what exactly what was going on. Will definitely use Sharon’s heating and cooling again.”

– Brian L.

“Our technician, Darron, was VERY considerate, knowledgeable and courteous. He diagnosed the issue and was able to replace it from what he had in his truck. We now have a working furnace again. Thank you!”

– Jalene R.

“Fast, Courteous, Knowledgeable, from Diane who gave the estimate and payment options to Chris and John who did the service work. Several people recommended Sharon's, I was very happy I called them and would highly recommend them!”

– Barb H.

“I am a woman and I have used Sharons for years for cleaning and maintenance of my furnace and the jobs were always grade A. Today I had a furnace put it and it took two wonderful young men, Kevin and Dave, many hours due to the very cramped space and the extra work they had to do. It was amazing. Women have you ever had work done and if you asked a question the attitude when answering was one of impatience, they didn't want to take the time to respond? Kevin and Dave did an amazing job, took alot and I mean alot of work and hours and yet they were very patient with my questions. I appreciated that so much. I called DTE about a rebate on having a new furnace put in and was told it had to be a company they approved. When I said Sharons there was an IMMEDIATE response of approval, they know the company and think highly of it. As I do.”

– Donna B.

“Durron was efficient, knowledgeable, and professional. When preforming the annual preventative maintenance on my boiler he was more thorough than previous technicians and later when he completed a repair it was done right and completely the first time. Very satisfied!”

– Tom M.

“My old furnace said its goodbyes in the middle of winter. Sharon’s staff was responsive, they came to assess the situation the same day. And they completed the installation over the next 2 days. They showed compassion by ensuring that my heat was up and running within 24 hours and the rest of my order was completed within 48 hours. Everyone who entered my home was respectful and neat. Their price was reasonable, and they offered financing options to soften the blow. I would highly recommend Sharon’s.”

– Eloi B.

“My old furnace said its goodbyes in the middle of winter. Sharon’s staff was responsive, they came to assess the situation the same day. And they completed the installation over the next 2 days. They showed compassion by ensuring that my heat was up and running within 24 hours and the rest of my order was completed within 48 hours. Everyone who entered my home was respectful and neat. Their price was reasonable, and they offered financing options to soften the blow. I would highly recommend Sharon’s.”

– Eloi B.

“Awsome …. Quick and fast , very knowledgeable.
I must say not only was I impressed with the quick professional repair but but was in awe with their use in technology to keep in contact with text and email complete wit a pic of the technician comming to the house …
Did I mention quick? The repair was done and complete in less then 2 hours after the time I called
When it’s time to replace my unit and ac I will use this company to do so”

– Chris J.

“Awsome …. Quick and fast , very knowledgeable.
I must say not only was I impressed with the quick professional repair but but was in awe with their use in technology to keep in contact with text and email complete wit a pic of the technician comming to the house …
Did I mention quick? The repair was done and complete in less then 2 hours after the time I called
When it’s time to replace my unit and ac I will use this company to do so”

– Chris J.

“I had 2 technicians dispatched to my home. The second was due to an error on my part. After calling back and pleading for a second dispatch, I got one. Both technicians were exceptional professionals. They were on time, polite and answered all of my questions. I had heat restored in record time. And the price was right. Every employee I dealt with at Sharon's treated me with the utmost professionalism. I will definitely be recommending them to both family and neighbors.”

– Hayzel G.

“Called a different company who is maybe just too big to consider a certification on my furnace too small so they said over a week before they could get there, so I call Sharon's heating, and beautiful they said we'll be there next day first thing in the morning, wonderful that's service😎.so now the technician that came was excellent professional very courteous put booties on he feet which it was snowy out, I showed him in and Zak did his job etc efficiently I paid him and I'm very happy ….Excellent company and Zak was a perfect represenative”

– Phil W.

“Very grateful for the service I received from Durrand. He got my heat working again after I ran into a problem while the temperatures were in the sub zero range.”

– Derek M.

“During the coldest week of this year our furnace went out. Richard Burke from Sharon’s Heating and air came out and we were up and running. I would definitely recommend this company. Prompt, explained the issue, and quickly repaired our furnace.”

– Carmen D.

“Phone was answered late on a Saturday, technician was sent out within the hour. Isaac was friendly and helpful with our issue and the price was reasonable for an emergency call.”

– Andrea H.

“Once again Sharon’s H/C came thru with excellent service. I wish to thank the staff at Sharon’s for the great job on the recent installation of my new furnace. Fast, prompt and professional response. No “over sell”, the tech Scott set us up with the furnace that was a perfect fit for the size of our home. Thank you again to everyone at Sharon’s.”

– Larry M.

“Technician came and quickly diagnosed the problem and he repaired quickly and waited a little while to make sure it is working properly and left. Excellent service.”

– Mathew P.

“Everything from the initial call to the installation was as promised. Scott was on time for his appointment, professional in evaluation of furnace and timely with quotation for new furnace. Tj and Chris did an excellent job on the installation, the cleanup and reviewing the operation of both the furnace and the thermostat. Would highly recommend to friends and family.”

– Steve W.

“Have used Sharon’s Heating and Cooling for a couple of years now, was happy with past service and very happy with service I received today. Scott came in explored different things that could be causing the problem, and found it in no time. Scott answered all of my questions and assured me that the problem was fixed. He was very knowledgeble and personable. I have confidence in this company, only positive experiences with all of the employees.”

– Ann P.

“Saved me thousands on a new unit by repairing my 30 year plus furnace.

When time comes to replace my furnace and AC, Sharon’s has my business.”

– Thomas W.

“Zach came early and walked me through the process. What a nice young man. He even showed me how to change the filter in the humidifier and get it up and running. I would definitely recommend Sharon's. Thanks Zach”

– Barbara A.

“Booked repair appointment online durning the weekend for first thing on Monday morning for an 8-12 appointment time. Received a call a little after 8am and Scott service tec showed up 10 minutes later. Furnace was diagnosed and repaired with in the hour and Scott even had to go get the part. Was also happy with the charges. Thanks to all at Sharron’s and especially Scott.”

– Gene B.

“Scott arrived as planned. Very professional and polite. Verified the problem quickly, found a replacement part, and installed it successfully!! Heat back on, thank you. Part was a bit more than expected, but that’s what it is.”

– Michael C.

“The installation team, consisting of TJ and Chris, recently installed a brand-new Bryant 135K BTU 80% Single-Stage, Fixed-Speed 24″ Wide Furnace for us, and the results are truly spectacular. I’ve witnessed numerous HVAC installations in the past, but this one stands out as the best by far. The craftsmanship, technical understanding, and expertise that went into this project were truly remarkable.

Remarkably, the entire system was installed within just four hours, including the complete removal of the old furnace. It’s worth noting that we switched to Sharon’s services because of a technician named Scott, who had serviced my son’s condo years ago. Scott’s thorough inspection had uncovered a dangerous gas leak due to a cracked component, potentially preventing a disaster. Since then, Sharon’s team has consistently provided stellar service.

I want to extend my heartfelt thanks to TJ, Chris, and Scott for their exceptional service. TJ and Chris, in particular, deserve special recognition for their outstanding installation of our new furnace and to Scott again for catching that leak. I hope you all have a wonderful holiday season!”

– Gregg M.

“A different company said they fixed it and we were still having major problems with our furnace. Our tech was knowledgeable and explained everything to us. Finally got a working furnace with no issues.”

– Derik A.

“We always use Sharon’s when we need help. This time a water heater , last time a heater and air conditioner. Both times we had excellent service. Come when stated finished in a reasonable time. The two guys were friendly and cleaned up after installation. Would use this company again when needed. Thanks to Sharon’s team for great work.”

– James and Lane S.

“Jordan is a very polite and knowledgeable service technician. He arrived and completed the service in a timely manner. He also gave me a few tips, that are not common knowledge, on how to keep my furnace in top shape. Thanks Jordan!”

– Jon A.

It is imperative for me to acknowledge the kindness and professionalism of your company. After sitting in the cold for many, many days, the two smiling faces that installed my furnace, was refreshing. Zach the competent lead and Chris, the earnest worker, exemplified team work, integrity and care, for their job and for each other. I thank God for this blessing. I thank DTE for this program. I am now warm. I have had many other workers to enter my home, but these men carry a sense of responsibility and trust. Yesterday was a day of celebration for me, so I treated them to lunch. I hope that’s okay. Thank you again. I bless your company in Jesus Name.”

-Cheryl B.

“Jordan came out to perform annual maintenance on my furnace. He was so knowledgeable, he even showed me how to clean my drain pipe and recommended I do this whenever I change my furnace filter. I also signed up for the furnace and AC maintenance plan, so I’ll hope to see you again in the spring to perform maintenance on my AC.”

– Michelle L.

“We were having issues with our furnace not blowing air through our house. Sharon’s technician was able to diagnose that it was the furnace fan and that they would be able to just replace the fan, instead of needed a whole new furnace like another company recommended. Unfortunately the furnace fan was on back order and there were some issues with the manufacturer shipping them out. Sharon’s part manager was very helpful in getting the fan we needed in a timely manor as the cold weather was approaching and we had little one at home. Install was timely and quick and our technician was very knowledgeable and gave us recommendations on what type of filters, how often to change them, and how to extend the lifetime of our now new furnace fan! I will be recommending that any of my friends with home HVAC issues to call Sharon’s. Thank you for your amazing service!”

– Josie O.

“I’ve used your service for years and have always been very happy with how responsive and professional your staff has been. Thanks!”

– Dorota P.

“Charles and Aaron were AMAZING at installing our new furnace and air conditioner. Fast, friendly, professional, and commutative. Thanks again for the hard work!! We appreciate you!”

– Katie S.

“Over the last two weeks, I’ve experienced exceptional professionalism, customer service, and homeowner education from both Bryan (furnace tune up with combustion analysis) and Richard ( old ventless fireplace gas line check). Arrived as scheduled and completed the work needed. I even got a same day appointment.”

– Altgea H.

“Great service! Honest, hard working, speedy, and detailed service. Thanks to the kind office Manager and our technician!”

– Shannon H.

“I needed an emergency AC repair on a holiday weekend and Sharon’s Heating & Air Conditioning actually answered the phone! A technician arrived within an hour and he was friendly and professional and he diagnosed and fixed the problem within 30 minutes. I’ll definitely use Sharon’s again!”

– Frank B.

“Our AC went out on one of the hottest days of the summer and Sharon’s came out the day I called and was able to diagnose the problem and fix it. The technician was professional and knowledgeable. We were so grateful they came so quickly.”

– Dawn C.

“Richard showed up right on time, professional, courteous, and respectful. Diagnosed the issue correctly and was in and out in about 15 minutes. Highly recommend their services.”

– Ken S.

“Sharon’s responded the same day to get my faulty AC back up and running. It was 27 years old and the quoted a new unit an acceptable cost. New unit was installed in a very professional manner and on time. Very nice company to work with.”

– Carol W.